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This week I drove down to Port McNeill -- about 30 minutes away, and the home of one of my libraries -- and took the ferry to Malcolm Island, to visit another of my libraries, in the town of Sointula. I traveled with a co-worker who does programming and support work in our zone's libraries and communities. She's a great person and an awesome library worker, and we're doing all my first site visits together. We stepped off the ferry and into  Coho Joe , a local haunt. No sooner did we walk through the door than C was greeted warmly by name. She introduced me to two women, one a local artist, and both heavy library users -- one of whom we would see later that day. Coho Joe is my kind of place. An adorable menu, great food, and amazing coffee. The library! The small library, walking distance from the ferry, is incredibly well-loved by its community -- voracious readers whose tastes run a full gamut from esoteric nonfiction to paperback westerns. Twice a month a local textile a...

It was wonderful to have Allan and Diego with me this weekend. The weather was "cold" -- cold for the island, between -2 and +3 C -- and wet, and I wasn't prepared for that, so we didn't do a lot. We went to Ideal Cafe twice, a famous local haunt with amazing breakfasts, now a must for all Campbell River outings. (I can also recommend SoCal Restaurant , in Willow Point.) We drove down the coast, which was wild and windswept, and very beautiful. And we read, and watched a few episodes of a new series. I was so happy to see my guys! And sad to go to work, knowing they wouldn't be there when I got back. I really want to go home and begin my new life and new position. But training continues apace. Last week was all the big-picture stuff/ This week is all the nuts and bolts, the how-to -- circulation, collection management, payroll, time-off requests, revenue reports, and so on. In a bit of excellent timing, this week there is also an all-librarians meeting for the wh...

I've completed another two days of training and orientation. It's been pretty awesome. In the past three days, I've had a tour of the Nanaimo Harbourfront branch, which is something of a showpiece and central library, and a tour of the Nanaimo North branch, which is new and beautiful. I've met with managers of: library systems, payroll, scheduling, facilities, human resources, purchasing, health and safety, communications, finance, technical services, the Creativity Commons, and e-resources. Each one has given me an overview of their functions and talked about how I will interact with their departments. And each one has been warm, friendly, welcoming, genuine, and generous with their time. It was both overwhelming and wonderful. I've also been watching videos for all kinds of regulatory requirements. This is pretty typical when you work with the public and/or are a supervisor -- health and safety, respectful workplace, violence prevention, emergency preparedness, am...

I've just finished my first day of training and orientation at [my new library]. I have a lot to report on! Much of this may be of interest only to library workers, especially my union buddies. I took notes all day, and I'm getting it all down here -- in no order, with no attempt to weave it together. All questions are FAQs I've been getting since announcing my move. 1. Who had this position before you and why did they leave? It is a newly created position; I am the first person to hold the job. The position is part of a larger strategy to bring more robust library services to the North Island, to put them on par with the rest of the Island. 2. My position, the "Customer Services Librarian II", is the equivalent of the senior librarian position I recently left. However, there are only a handful of CSLIIs in the system. 3. Will the manager be in the branch with you? I will mostly work on my own. I will report in to a manager, but he will work out of Campbell River,...

Many friends and co-workers have said they'll check this blog for updates on our drive west, our new town, my new work. Welcome and a disclaimer: when I travel, wmtc becomes a travel journal, full of details that I want to remember but are probably super boring to anyone else. You've been warned. For the past few weeks, every night that I wasn't working, I've been out with friends. Not exactly my usual schedule! But hey, I'll have more than enough time to do nothing on the road trip. It was wonderful to see people. I've also found that, no longer being local president, I have so much more energy for socializing. I'm realizing -- not for the first time, of course -- that the union leadership position is a lot more than the hours you put in (although there's plenty of that). It's the responsibility, the mental weight, that takes the toll. It was an amazing experience, absolutely one of the most meaningful experiences of my life -- but I'm glad it...

I am a Senior Librarian! It's a position I have aspired to for quite a while. Although I love my current job as a youth librarian, I've been ready to move on for a while. I had several near-misses, but couldn't get over the top. Just as my colleagues and I were all convinced I was being discriminated against because of union activism, I placed first in a big competition, and ended up with my choice of several locations. I chose the Children's Department of Central Library -- where I started as a Library Page and where I had my first Librarian job. During the past year, when I sometimes covered the information desk in that department, I remembered how much I enjoyed being there. I loved introducing all our newcomer families to the many resources we offer, loved finding tweens their next great read, loved being around children who are excited about books -- and the challenge of enticing children who aren't. It has its moments of insanity and frustration, of course, b...

As I've mentioned, my current library is located in a community centre. Here's an example of why that's so great. A customer came to the desk, an older man, speaking heavily accented English, clutching a piece of paper. It was difficult to figure out what he wanted. He kept repeating, "They said the library would help me. I have to apply online. They said the library would help." The paper turned out to be a Record of Employment. From my own experience, I know this is the first step in applying for Employment Insurance. Asking questions, I learned that he had worked as a machinist for 35 years and had been laid off. It sounded like the good people at Service Canada told him he could apply for Employment Insurance online. "I told them, I am not online, and they said, go to the library, they will help you." It's possible that Service Canada was just trying to get rid of him. I asked him, "Have you been to Malton Neighbourhood Services , down the h...

"Don't ever tell anybody anything. If you do, you start missing everybody." Recognize it? For me it's one of the most memorable final sentences ever written. I just finished re-reading The Catcher in the Rye , possibly for the first time since reading it (twice) in high school. I remembered it in a theoretical way, but had forgotten the details. It's a funny, sad, perfect little book. I'm not breaking any new ground when I call Catcher the original young-adult novel. Every John Green and Ned Vizzini and Stephen Chbosky narrator, every wise-cracking alienated youth straight through to Buffy Summers and Veronica Mars, inherits their voice from Holden. Catcher , published in 1951, is more influential now than when S. E. Hinton started to write The Outsiders  only 13 years later. I had the perfect incentive to re-read Catcher : it's this month's selection for my teen book club. The core group of members are bored with cookie-cutter youth novels. They want...

Two years ago, wmtc's annual "i hate christmas" post declared: " i hate christmas is slightly less hateful this year ". Working in the library, as opposed to an office environment, I found getting through the holiday season much less trying. No more co-workers - at their computers, able to talk while they work - going on (and on and on and on...) about what they are buying for whom, reciting their shopping lists, a mind-numbing litany of consumption. My co-workers now are too busy, and several magnitudes less self-absorbed, to inflict that on anyone. And it wasn't just the absence of a negative. Colleagues described holiday celebrations that had nothing to do with shopping. Traditions that are meaningful and truly joyous: what a concept! This year several of my library colleagues, unbeknownst to them, gave me another reason to hate Christmas less: they wished me a Happy Hanukkah. And something strange happened: I felt my Jewishness a bit more. When one co-wo...

When we moved to Canada ( nine years plus a few days ago ), I wondered what, if anything, I would miss about the US. Who would have guessed it would be watching "Baseball Tonight"? Yup, the only thing I miss about living in that crazy country is watching a baseball-highlights show on ESPN. Not bad! In a similar vein, what do I miss about being a writer? A strange sound that I can't quite decipher. When people would ask that inevitable question, "What do you do?", and I would answer, "I'm a writer," invariably, I would get this reaction: "Ooooo..." Their eyes would go wide, their lips would form an O, and out would come a sing-song sound of amazement. I don't know why this was. I don't know what it meant. But it would always happen! Except in New York. No one "Oooos" over anyone's work in New York, and certainly not over writers. Writers in New York are more common than tourists in Times Square, or rats on the subway ...

I must preface this post with a happy disclaimer: I love library customers. I love helping them. I love giving them a good feeling about the library. I value great customer service and I love to provide it. At least 90% of our customers are polite and appreciative. Perhaps another 5% are developmentally or socially disabled, and may or may not be conventionally polite. No problem. The other five percent is not a big deal. Another preface: I am always very patient and polite. Some of you know about an incident when I lost my temper with a customer - with good reason! a dangerously neglected baby! - but I used that experience as a learning opportunity, and I've never come close to doing that again. I've perfected the facial expression and body language that doesn't agree but doesn't challenge: the tight semi-smile, the slight shrug, the noncommittal head-tilt, the raised eyebrows. A kind of "whatever you say, you won't get a rise out of me" kind of face. So ...

Meet the new permanent youth librarian at the Mississauga Central Library. I've been in this position since January , but on a temporary or contract basis. Two big things had to happen in order for this job to post as permanent, and they were completely out of my control: two other people also had to get permanent promotions. If either of those people didn't get their permanent positions, my contract would have ended. I would have gone back to being a part-time library assistant (which would have been a huge hit both financially and in terms of responsibility) and tried for another contract librarian position. In the last few months, both those people came through with their promotions. When I congratulated them, it was also - mostly? - happiness for myself! Finally, a few weeks ago, my position posted as permanent. "Full-time permanent," in this context, means being eligible for benefits: paid vacation, paid sick time, extended health, pension, and so on. It also me...

Yesterday was my first summer program at the library. Attendance was low, but very keen. An artist and activist (who happens to be a friend of mine from the war resisters movement) led a workshop I called "Comix that Save the World". We explored the use of the comics form to express larger social concerns. It was so much fun, the teens were so into it, that I'm thinking of expanding it to an ongoing series, where kids could really develop something. The summer at Mississauga Central Library will be packed with programs for teens - sometimes as many as three a week - and all are free.  Mondays are special events with presenters, held in our lovely glass pavilion that faces Celebration Square . Wednesdays are DIY days, put on by yours truly with another staff member to assist. And every Friday is Game Day, where teens hang out and play board games and video games. That one is presented by our "TAG", the teen advisory group, who earn volunteer hours by planning and...

One of our regular Readers' Den customers approached me with her usual long list of movies. She researches movies online, prints out lists, and comes to the desk to see what we have in our collection. Anything we have, we place on hold for her. She's a great customer, in terms of library use. She has an intellectual disability, and sometimes helping her can be a bit of a challenge.  This customer talks very fast, and a little too loudly. While you're searching for one item, she's rattling off the next few, so after placing each hold, you must ask her to repeat the next title. Because she's reading from a list, the effect is a constant stream of chatter, from which you must pick out the movie titles. After we had exhausted her movie list, she asked, "Is there a way I can do this myself, put on holds, from home?" I know she uses a computer to research movies, and I know she checks her library account online to see which holds are available. I told her, yes, ...

A boy, maybe age 8, was confused about what he needed. He said he needed "chapter books about the human body," which sounded to me like two things - books about the human body for a school project, and chapter books, meaning junior fiction that is not a picture book, not a series, and not a graphic novel. But he was convinced he needed "chapter books about the human body." He would not be helped, casting aside everything I found for him, and getting increasingly frustrated. Following him around the library (it's a Sunday, so I'm working overtime, not at my own location), I ran into his parents and his older sister. Boy's Father said, "Is he giving you a hard time?" He said this nicely, not in a mean or menacing way. I said, "Oh no, he's fine. I'm just trying to understand what he's looking for." I had books from two popular funny series in my hands. Boy's Father took them from me and said, "No, this is garbage. We...

I feel so disconnected from this blog, and from writing in general. I hate it. I love having  this blog. I love that when I do want to write, and have the energy to do so, and have something to say, I have a place to do it. But writing occupies such a small space in my life now.  I'm finding tremendous satisfaction from my job. Meaningful work from which I can actually earn a living! What a concept. I've also gotten very active in my union. The need to protect good jobs and the public sector has never been greater, so the timing is perfect, and I feel I have a lot to contribute. When I'm not working and not engaged in union activities, I'm re-charging. That means movies or baseball, sometimes reading, and trying to get some exercise. I've been very pleasantly surprised at my energy level. I'm very conscious of managing my fibromyalgia, but that's second-nature to me now. I know when to say no, or to cancel plans if I have to. If I do feel a little fibro-ish,...

I've just finished my first March Break (the Canadian equivalent of Spring Break in the US) in my new position as a youth librarian. It was exhilarating and a lot of work, but not nearly as exhausting as I imagined. March Break was great for many reasons. One, I have great support from a senior librarian and manager who appreciate my efforts. Two, I am part of an amazing team of people who pitched in so I could devote myself more fully to programming, and who encouraged me daily. Three, so many amazing people lent their time and energy and expertise to the library, presenting programs that the teens loved. And last, but maybe first, March Break was great because I love spending time with teens. I enjoy children's libarianship, but my favourite customers are always the older kids. Teens are a natural fit for me. This is fortunate for my career, too, as enjoying working with teens is apparently pretty rare. A niche! So here's what we did this week. I cannot take credit for th...

For the next three days, I'll be attending the Ontario Library Association's annual Superconference , always referred to simply as "OLA". As the name implies, this is a gigantic conference covering issues related to all three types of libraries - public, academic, and special. You can see a program here. In library school, we were strongly encouraged to attend OLA. Students can volunteer to help run conference sessions in exchange for free attendance. I never did (honestly, I never even considered it), so now I attend my very first OLA, already a professional, and in place of three working days. Fun! Here are the sessions I am hoping to attend: - Creating an Accessible and Inclusive Library - Young Adult Readers' Advisory: Create best practices today - The Community-Led Library Model and How to Get Started - The Tween Scene: A year of programming for ages 10-14 - Booktalking 3.0: Engaging and inspiring readers online - Sub-Urban Beats: Hip-hop programming in the...

I'm enjoying my new position so much! Things are going really well so far. I'm preparing for teen book club, researching display ideas, and planning some (I hope) interesting programs. I'll write about those as they happen. So far I'm feeling well, too. I'm still adjusting to full-time work, but I'm not collapsing from it, either. Readers, you were right. Doing work that you love makes a huge difference. So does a more humane work environment. In the library, no one expects everything done yesterday, everyone understands the concept of a learning curve, and most people truly understand teamwork and support each other. And because I belong to a union (and, management would say, because the City of Mississauga is a good employer), I have a full hour dinner or lunch break, good ergonomics, and other supports. This is a tad different than working as support staff in a corporate law firm! Today's "things I heard..." highlights two features of our libra...

I am so  excited about my new position! As I mentioned , I am now a librarian in the Mississauga Central Library's " Readers' Den " department. It is a full-time position, and lasts until July of this year. Right now it feels like my ideal job; I only wish it were permanent. My main areas of responsibility involve youth services. I'll be planning and delivering youth programming during school holidays, after school, and Saturdays, and I'll facilitate the teen book club that meets monthly. I'll be responsible for the library's youth book displays, and will share responsibilities for purchasing ( and weeding ) youth fiction. For the department generally, I'll be writing a newsletter to connect school librarians with the Central Library, answering (along with two other librarians) "Ask A Librarian" emails, and of course, answering questions - especially readers' advisory - at the service desk. I'll also have a lot of freedom to try n...